"The pessimist complains about the wind. The optimist expects it to change. The realist adjusts the sails."

William Arthur Ward

The Stopgap Group
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Your Feedback!

Your feedback is important to us so keep it coming. As is comes in either directly or via the Viewpoint form we are publishing a selection of it here.


Subject: Service

"It was a pleasure to meet you Tuesday, and I appreciate your finding time to meet with me, considering the late notice I gave you. I am impressed with your polish and professionalism - I think you outshine your competitors in London. "
Candidate


Subject: Service

"Courtenay provides the best briefs of any consultancy that I have worked with!"
Candidate


Subject: Professor Gary Hamel Business Breakfast

I just wanted to say thank you for the invitation to your business breakfast yesterday. I found Gary Hamel not only compelling as a speaker, but he also provoked some really interesting thinking about the role of HR teams in developing strategy. There are few opportunities for HR leaders to think about the role of HR together in such an environment and I thought your event was excellent.
Managing Director, Property Company


Subject: Professor Gary Hamel Business Breakfast

I thought Gary Hamel was tremendous - very thought provoking. I'm writing a note to my global head of HR and our CEO on some of the key themes. Thank you for the invitation.
HR Director Shared Services, Kimberley Clark


Subject: Professor Gary Hamel Business Breakfast

Just a short note to say thank you very much for the invitation to yesterday's session, which I thoroughly enjoyed. I found the session very thought provoking.
HR Business Partner, National Grid Transco


Subject: Professor Gary Hamel Business Breakfast

Just a short note to say thanks for the session with Gary yesterday. He was as challenging as he normally is and a great coup for you to get him. It was also good to meet up with several old colleagues before and after the session. Well done!
Director of HR, Lend Lease


Subject: Professor Gary Hamel Business Breakfast

Thank you so very much for a super breakfast event. Dr Hamel's talk was just great; I found his points of view both timely and thought provoking.
Associate Director, Organisation Effectiveness, Hay Group


Subject: Service

Thanks for all your help and support, you've been really fantastic. I really appreciate everything you've done to help me find a new job. Thanks again.
Candidate


Subject: Service

”We are absolutely delighted given that this search has been a true challenge and you and your team made a real difference in sharing some very strong and highly relevant candidates with us - so, many thanks for a job well done!”
Client


Subject: Service

”As feedback for your interest the other recruiters only sent me a few bullet points and the intro to the audit section which you have also provided, however, the lack of additional detail from them leads me to believe that you and your organisation operate at a more professional level. Therefore I'd be very happy for you, rather than the other two consultancies to represent me to your client.”
Candidate


Subject: Service

”I just wanted to write a quick note to thank you again for you all you did to help me secure this role. I have now been with the organisation for three weeks - hardly seems possible! I am settling down really well. The people are extremely friendly and approachable and this has helped calm my new job nerves!

It has been a busy three weeks, meeting lots of new people and gaining some understanding of the company and the role. I feel confident that this is going to be a brilliant opportunity for me and I am so pleased to be given this chance.

Hopefully I personally won't need your services again in the very near future but I won't hesitate recommending you to any of my HR acquaintances who may need help.”
Candidate


Subject: Service

”May I thank you for the professional and courteous way you handled this assignment; its not always the case and I appreciated your approach.”
Candidate


Subject: Service

”Thank you for the feedback you provided last week. It was constructive and useful and it is rare to get such quality feedback.”
Candidate


Subject: Service

“Meanwhile, I would like to thank you for the way in which you have conducted the assignment - from the client’s perspective, it seems to me that you are clearly thorough in the way in which you approach assignments (I have many others with which to compare you, and few come close). From my perspective as a candidate, you have demonstrated throughout an utterly professional approach, and you appear to have been straight and honest with me (or as much as one can be in these situations!), which I particularly appreciate.

I hope that at some point we may have the opportunity for our paths to cross again - from either side of the client/candidate fence!”
Candidate


Subject: Service

”I just wanted to confirm that whatever other recruitment we need to do over the next year or so Courtenay will be first on the list.”
Client


Subject: Character Map

“The report could have been written by my last manager as it is spot on, when I compare this to the SDI (Sensory Deployment Inventory) test I recently sat it again shows the same profile. The Belbin results also concur with your Character Map.”
Candidate


Subject: Service

”I would like to thank you personally for your assistance during the past few months. It has been a pleasure working with you. I always felt that you were looking after my best interests and acted in a high professional manner.

Should I be re-entering the job market in the future I will not hesitate in contacting you.”
Candidate


Subject: Service

"Now that I have just finished my third day in my new job I wanted to drop you a line to say thank you very much for all your help and support in securing this role for me. I have already seen a whole range of areas where I can add significant value in terms of the people and therefore, business performance (or at least that’s the plan!)

You were extremely professional and supportive from my very first contact through the offer and in this regard, stood head and shoulders above other HR recruitment organisations I have had contact with."
Candidate


Subject: Service

"As a job applicant I've only been dealing with Courtenay for a short while but I have been very impressed with the level of professionalism shown (Carol/Sally). Specifically I refer to the documentation (client background, job description and job spec.) which accompanies each position being advertised. Apart from the candidate being fully briefed on the company and the role in question, this also gives the client certainty that Courtenay are seeking the best match possible.

As a candidate, I feel confident that they are trying to find me the right job and as a client I would feel that I'm getting my money's worth!"
Candidate


Subject: Service

"I just wanted to mention again that I very much appreciated your advice last week, it is so nice to feel important as a candidate as well as a client and I am discovering that some of the other suppliers to our organisation do not take quite the same approach! I appreciate your encouragement and constructive comments about my CV. Even if I am not placed through Courtenay, I still really rate the service you offer."
Candidate